Contact Us

Have any product inquiries, wholesale cooperation intentions, order consultation or after-sales questions? We are always here to help you! Feel free to get in touch with us through the following contact methods, and our professional customer service team will reply to you as soon as possible within 24 hours.
Our Contact Information
Trade Name: JOEL LUCAS
Phone Number: +64 273061859
Email Address: info@joellife.shop
Physical Address: 54 Creswick Terrace, Northland, Wellington 6012, New Zealand
Working Hours
Monday - Friday: 9:00 AM - 6:00 PM (NZ Local Time)
We support global customer consultation and customized cooperation services. Looking forward to your message and cooperation!

Frequently Asked Questions

Quick answers to common questions

How can I track my order?

Tracking details will be emailed to you after your order is dispatched. If you need help, please use the contact form above.

What is your return policy?

Please review our Refund Policy for eligibility, timeframes, and return instructions.

Which payment methods do you accept?

Available payment methods are shown securely during checkout and in the footer of our store.

How can I contact you?

Send us a message using the contact form above and our team will respond as soon as possible.